URGENSI STANDAR OPERATING PROCEDURE (SOP) DALAM PELAYANAN PUBLIK ( SUATU TINJAUAN LITERATUR. Cangkal : Jurnal Ilmu Sosial Dan Humaniora, [S. l.], v. 1, n. 1, p. 60–68, 2025. Disponível em: https://batuahjurnal.my.id/index.php/cjish/article/view/31. Acesso em: 7 oct. 2026.